Program Description

This program will use classroom discussions, hypotheticals, and group projects to demonstrate effective interactions between health care organizations and the state and federal administrative agencies that regulate them, such as state health and insurance departments and the U.S. Department of Health and Human Services.  Participants will examine the role of administrative agencies in the public health context and evaluate strategies for keeping up with the health care industry’s fast-changing regulatory landscape.  Practical issues such as knowing when to reach out to a regulatory agency, identifying the right decision-makers within an agency, choosing the right methods of communication, and preparing a persuasive argument to advance an organization’s interests will also be addressed.

Competencies

Participants will learn to:

• Understand the role of regulatory agencies in addressing the public health triangle: cost, quality, and access;
• Cultivate productive relationships with key contacts at regulatory agencies;
• Respond to regulatory agency inquiries and articulate persuasive arguments to achieve positive outcomes;
• Use publicly available resources to stay up-to-the minute on regulatory agency activities and anticipate their next move;
• Confidently engage with regulatory agencies to improve business operations

Intended Audience

The intended audience for this program is recent public health graduates and experienced professionals working at health care organizations whose roles require interaction with regulatory agencies; administrative agency staff whose roles require interaction with health care organizations; and public health professionals who want to better understand state and federal regulatory agencies.

Required knowledge/pre-requisites

A basic understanding of regulatory agencies or experience working with or for a regulatory agency is preferred.