Implementing Lean Strategies in Healthcare Organizations

Why Not? Using a Common Question to Solve Problems

Webinar | October 29th, 2019


In order to claim your 1.00 hour of NCHEC (MCHES/CHES) credit, please fill out this form after viewing the webinar recording.

Resources:

PowerPoint Slides

Fishbone Template

5 Why Analysis Template

Lean vs. Six Sigma

Lean.org

Suggested Readings:

Womack, James P. Lean Thinking: Banish Waste and Create Wealth in Your Corporation. New York, NY :Simon & Schuster, 1996.

Healthcare organizations are constantly looking for ways to improve efficiency and manage rising costs, while still delivering the best quality of care and a great patient experience. Lean management is a quality improvement process designed for reducing waste and variation. In healthcare organizations, Lean methodologies have the potential to enhance healthcare delivery and quality of care.

In this interactive webinar, Jonathan Modest, Administrative Director of Operations at Massachusetts General Hospital’s Department of Urology, focuses on using root cause analyses to solve problems. Learn how these analyses can serve as the foundation to identify opportunities to reduce waste, boost productivity and drive improvements in healthcare organizations.

Join Modest, also an Adjunct Professor of Lean Management at Boston University School of Public Health, to hear how he uses Lean to “ensure that patients are receiving the right care, at the right time, in the right place, at the right cost.”